Frequently Asked Questions
Why should I consider using a retractable screen for my windows and what types of windows will they fit?
If you have a 3 season porch that is screened in, or uses frames filled with glass or vinyl to protect you from the elements, or if you want a space like that to enjoy, you need to consider using Expanse! If you are planning to cover or enclose a new or existing deck you should consider using Expanse!
Retractable screens puts you in control of your porch. Open the windows as much, or as little, as you want to let fresh outside air in. When it’s raining or cool you can stay warm and dry with the windows closed and the screens retracted.
You will love never having to look through screens ever again! You will own an amazing, expansive view of the outdoors with windows open or closed.
I have a tall window and so how do I reach the screen to lower it down?
It’s so amazing to see how this works! Just lift the window to open it from the bottom and the screen will lower down from the top and raise up from the bottom in one motion.
WHAT ARE THE LIMITS TO CUSTOM SIZES?
We make windows to fit openings from 24 inches to 72 inches wide and from 30 inches to 96 inches tall.
CAN YOU RETRO FIT THE EXPANSE WINDOWS INTO MY SPACE?
Absolutely! That is one of the huge benefits to using Expanse. Our windows are available in standard and custom sizes. Our largest window can fill openings up 8 feet tall by 6 feet wide. Where the structural integrity allows, our windows can be ganged together to create expansive stretches of amazing views.
HOW DO I CLEAN MY RETRACTABLE SCREENS?
Cleaning these windows is so easy. One huge benefit to having the screens retract when the windows are closed is that the screens are protected and stay clean. A soft brush is all that’s needed when the time comes to clean them. Unlike vinyl products that are easy to scratch and may be harmed by household cleaners our glass is tempered and can be cleaned with any type of glass cleaner you choose.
WHERE DO I FIND MY REGISTRATION NUMBER ON MY SCREENS?
Every window has a label at the top with a registration number.
Can I ask you for advice?
Of course! We also provide technical assistance to builders, tradesman, architects and designers. Keep in mind that every city, county and state may have unique rules and codes that apply to your project.
DO YOU DO FREE ONSITE QUOTES?
It depends on where you are located. We have dealers and installers joining our team nationwide daily. Click the Contact Tab to reach us for more information.
WHAT IS THE warranty ON THESE UNITS?
Our simple, straightforward warranty:
Genius Retractable Screen Systems™ warrants the Expanse™ frame to be free from defects in manufacturing, materials, paint adhesion, or workmanship, under normal use, for a period of ten years from the date of original retail purchase.
The detailed warranty information can be read in the following pdf
PORCHWERX PROVIDES ALL THE PORCHABILITES you deserve
If you have other questions specific to your project, please let us know. We’d be happy to get you the answers you need.